Affordable Access to Internet Tops Agenda in Africa Telecommunications Union Special Forum

Over the last decade, the global ICT landscape, particularly in Africa, has experienced an upsurge in connectivity and access to virtual media. OTTs (Over-The-Top), a class of real-time communications solutions that operate over the internet and is often used to reduce communications expenses particularly by consumers and business users, has been one of the main contributors to this growth. This together with the acceleration of the deployment of broadband mobile networks has also led to a steady increase in internet penetration.

African ICT regulators, however, continue to face several problems with OTTs. To resolve some of these problems and negotiate compromise as the continent seeks to map itself in the global ICT community, the African Telecommunications Union (ATU), a specialised agency of the African Union, charged with promoting the development of the continent’s ICT infrastructure last month held a special Regional webinar forum to help this engagement. The forum which ran under the theme “Cooperation and collaboration frameworks: building sustainable partnerships with OTTs” brought together main regulators and private sector players.

Addressing the question of the role of the OTTs in connecting the unconnected and the nature of solutions OTTs could provide to Africa, forum partakers agreed that indeed OTTs have both social and economic benefits. Through OTT platforms and social media networks, the African people are today able to access affordable content and services. This has especially gained more ground with the COVID-19 pandemic that has compelled several institutions to operate remotely.

Founding Partner and Principal Consultant at Cenerva Ltd. Prof. H Sama Nwana took the forum to remind tax authorities in the continent to ensure that regulatory action does not negatively affect the availability and affordability of digital services.

“The Digital Economy sector is a growth engine and key ally to governments particularly as we look towards the post-COVID-19 period, not a cash cow, cautioned Prof. Nwana who also noted that taxing OTTs may lead to the adoption of regressive taxes that have the potential of reducing incentives for investments. On the other hand, however, the huge amount of personal and sensitive information generated and collected every day by Internet companies through OTT platforms which are in many cases characterized and used for different purposes has raised global privacy concerns. The protection of online privacy and personal data of Internet users has now become an urgent need recognized by nearly all governments and international organisations. “There is need to prioritize and accelerate digital transformation in Africa while also ensuring the establishment of effective policies and legal frameworks to combat the misuse of online platforms,” stressed Ms Souhila Amazouz, Senior Policy Officer, African Union Commission.

With Africa’s telecom industry growing exponentially, the necessity to strengthen a symbiotic relationship between telcos, Mobile Network Operators and OTTs, therefore, causing the need and possibility to have the global collaborative framework for OTTs, also informed the forum’s agenda given that OTTs drive user demand for broadband access and for data.


The forum was attended by Hon. George Andah Deputy Minister, Ministry of Communications, Ghana; Joe Anokye Director-General, National Communications Authority Ghana; Balcha Reba-Director General, Ethiopia Communications Authority and Andrew Rugege-ITU Regional Director for Africa, as well as organizations such as: Smart Africa; Southern Africa Telecommunications Association (SATA); ESMT; AFRALTI; Cenerva Ltd; and RASCOM among others.

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