Ghana’s Ministry of Foreign Affairs has introduced a premium passport acquisition and processing service to help online passport applicants.
In order to do this the Ministry of Foreign Affairs has opened a premium passport acquisition and processing centre to assist online passport applicants.
According to Ghana’s Foreign Affairs Minister, Shirley Ayorkor Botchwey, the service will be implemented in partnership with VFS Ghana office and will be at an extra fee of GHS 50 ($10.29).
After touring the centre, Shirley Ayorkor Botchwey said the new facility and system is to offer the public an easier passport application process within a customer friendly environment.
“The Centre will employ modern technology in its service delivery, cater solely for online passport applications with a reasonable service charge in addition to the approved passport application fee of either GHS 50.00 (for standard applications) or GHS 100.00 (for express applications),” the Foreign Minister said.
Mrs Botchwey emphasized that “among the value-added services to be offered by the Application Centre will include access to Premium Lounge, assistance with the filling of application forms, website appointment system, call centre, and email help desk services”.
“Coming on board of the new Passport Application Centre is to basically complement the work of the existing Passport Application Centre. It is envisaged that the success of the new Passport Application Centre would lead to the extension of similar facilities across other regional capitals to ensure that every Ghanaian citizen is provided with the desired services in respect of passport acquisition,” she said.
The Country Representative of VFS Global in Ghana, Kofi Karikari Appau, said applicants have about two weeks to receive their passports at the premises of the Accra Digital Centre.