MTN Ghana has announced the appointment of Richard Acheampong as its new Chief Home Officer, effective 1 November 2025. The role signals the telecom operator’s continued focus on expanding its home connectivity and fixed broadband services in Ghana.
What the Chief Home Officer role means
The Chief Home Officer position is relatively new for MTN Ghana. It is responsible for overseeing the company’s home services portfolio, which includes fixed broadband, fibre-to-the-home, and other residential connectivity products. As more Ghanaians work, study, and entertain themselves from home, reliable internet access has become a necessity rather than a luxury.
Acheampong will be expected to drive the growth of MTN’s home internet subscriber base and improve service quality for existing customers. His appointment comes at a time when demand for high-speed home internet is rising across urban and peri-urban areas in Ghana.
Who is Richard Acheampong?
Richard Acheampong is not new to MTN Ghana. He has held several leadership roles within the company, most recently as General Manager for Sales and Distribution. His experience in managing sales channels and customer reach will be valuable in expanding home service adoption.
Before joining MTN, Acheampong worked in the banking and telecommunications sectors, giving him a broad understanding of both customer needs and operational challenges. His background suggests he is well placed to bridge the gap between technical service delivery and customer experience.
Why this matters for Ghanaian consumers
For everyday MTN customers, the appointment may translate into better home internet packages, improved customer support, and faster installations. MTN has been investing in fibre infrastructure in Accra, Kumasi, and other major cities, but coverage gaps remain. A dedicated executive focused on home services could accelerate network expansion and address pain points such as downtime and slow repair times.
Small businesses that operate from home may also benefit. Reliable broadband is essential for e-commerce, remote work, and digital services. If Acheampong’s team can deliver consistent quality, it could help more Ghanaians participate in the digital economy.
What to watch next
While the appointment is effective from November 2025, it is worth watching whether MTN Ghana announces new home internet products or promotions in the coming months. Competitors like Vodafone Ghana and Telecel Ghana are also expanding their fixed broadband offerings, so MTN will need to stay competitive on price and speed.
For now, the move shows that MTN Ghana is treating home connectivity as a strategic priority. Customers should expect clearer communication about home service plans and possibly faster response times for faults and installations.
As Acheampong steps into the role, the real test will be whether he can turn strategy into tangible improvements for the millions of Ghanaians who rely on MTN for their daily internet connection.
