Surfline launches unlimited internet service product to their customers
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Dubbed the ‘’Always On’’, the new data bundle will give customers unlimited internet access monthly and will prevent customers from recharging multiple times within the month.
At the event launch in Accra, David Afugani, Head of Commercial Business, said the introduction of this new data plan is to bring worry-free browsing to its customers and to prevent them running out of data in the middle of their online activities.
He said, “We came up with this product to ensure that for all the 30 days in a month you do not have any reason to run out of data. So you have that peace of mind and assurance that you can do all your activities without having to run out of data. From today, when you purchase our Always On bundles which are valid for a month, we assure you that you will never run out of data for the whole month. We guarantee that.”
The Commercial Business Director of Surfline said the aim behind the product is to make customers feel reassured and relaxed whiles on their online activities without any fear of your data getting finished.
He said, “Consumers have varied needs and it’s up to us to put our ears on the ground to pick insights from their needs and turn that into product and service. This Always On pack is taking it to another level, where you never run out of data because we have done it through an intensive understanding of your needs.’’
Mr Afugani finally expressed gratitude to their customers for their support throughout the surf line journey.
The Product Manager at the event also said the name of the product ‘Always On’ explains that the bundle cannot be exhausted till your subscription ends and that; customers will not lack data throughout the subscription period.
He also explained what the product entails by stating what it includes. He said, “Daily thresholds and not cap volume and so once you reach your threshold your internet is not cut off like when you have a cap buddle. In this case, your internet continues only at reduced speed. At every midnight once you are in your valid period, your daily threshold is refreshed. During the month of your subscription, your data never stops at any point in time.’’
Surfline Communications Limited was established in 2011 to provide premium quality wireless broadband connectivity to the Ghanaian market.
Surfline has recently expanded its network coverage to Kasoa and parts of the Central region with plans currently underway to expand to other areas.