Ever since Uber debuted in Accra, it has become very popular, to the extent that a lot of other ridesharing and online transportation services have sprung up.
Uru and Taxify easily come to mind, and although some of these services seem to be losing it to Uber, others are gradually catching up. It appears Uber is feeling the heat and is trying to continually roll out features to support both riders and drivers. This time, the latter is benefiting!
In a blog post earlier Today, Uber said they are committed to making driving with Uber as rewarding and as stress-free as possible. Over the next few weeks, they’ll be introducing several changes and improvements to the driving experience – as requested by driver-partners across Sub-Saharan Africa!
So what are some of the Improvements Uber is rolling out to drivers in Ghana?
Uber Driver Improvements
Long trip notification
Drivers will now be notified through the app when a long trip has been requested, which will help them decide if they want to accept or not. No more surprises!
Paid wait times
With arrival times just a few minutes, riders are encouraged to only request a ride when it’s time to leave. Starting at 5 minutes after arrival, riders will pay a per minute rate to drivers waiting for the trip to begin, so that they’re compensated for the extra time spent waiting.
Driver ratings will no longer be affected by factors beyond their control, such as an issue with the app or traffic. If a rider gives feedback unrelated to the driver’s service, the driver’s rating will not change.
Just as riders can share their trip status with a loved one, drivers will now also be able to let friends and family track their trip.
Set your destination & arrival time
This new feature lets drivers set a destination and receive trips heading that way – simply set a preferred arrival time for each destination and we’ll help you reach it on time.