How to withdraw MTN Mobile Money with token

By Mfidie Last updated Mar 12, 2023

If you have an MTN mobile money account, then you know that you can deposit and withdraw cash from the comfort of your home, using your mobile phone and an MTN token.

With this token, you caģ6Q0q of an MTN partner bank, anywhere in the country. It’s really convenient if you don’t have to drive far to get to the nearest branch.

What is a token?

A token is an electronic device that generates one-time passwords for users when they log into their account. They are used in two-factor authentication, which means you’ll need your password and the token to get into your account.

What is mobile money token?

Mobile money token is the PIN/password for your mobile money account. It is used to authenticate withdrawal of funds from an account and can only be used on the same network.

How to withdraw MTN Mobile Money with token

MTN Mobile money token can be used for withdrawal in two ways. One from any MoMo vendor and one from an ATM. A person sending you money from his MTN MoMo can convert the money into token mostly when you are sending money to someone who doesn’t have mobile money. This method is very rare.

The other way is generating token at an ATM point in order to the able to make MoMo withdrawal using an ATM machine.

How to withdraw MTN Mobile Money with token from a MoMo vendor

To withdraw money from MTN MoMo using token,

Receive a 4 digit PIN from the sender who has generated the money into a token from. The 4 digit PIN the sender will send you is what we call as token.
Now that you have the PIN, walke to any available MoMo vendor and made it known that you are making MoMo withdrawal with a token.
The vendor will then collect the token, which is the 4 digit PIN from you and use it to make the withdrawal.
Within some short possible time, if your token PIN is correct, you will be given your money in cash.

How to withdraw MTN Mobile Money with token from an ATM

Visit the nearest bank that has an ATM Machine that supports Cashless withdrawal.
On your mobile phone, dial *170#
Select Financial Service
Choose Bank Service
Choose 3/ ATM CashOut
Type 1 to generate Token
Enter your Four Digit Secret Code
Enter the Amount you want to withdraw
You will receive a pop-up prompt asking you to confirm the transaction with your Mobile Money PIN.
After confirming, you will receive a message with your Mobile money token.
Now on the ATM, select Cardless Withdrawal
Select MTN Mobile Money
Type in the Token Code
Now enter your Momo PIN
Enter Amount to receive your money

What can I use MTN Mobile Money for?

Mobile Money can be used to send and receive money, top up MTN airtime, pay for bills (DStv, ECG, and MTN Post Paid Bills), buy life insurance, pay airline tickets, pay insurance premiums as well as pay for goods and services.

What can I use MTN Mobile Money for?

Who can use the Mobile Money Service?

The Mobile Money service is available to all MTN customers. Non-MTN users can also use the service to receive money transfers from registered Mobile Money customers.

Can I use my Mobile Money wallet outside of Ghana?

Yes. The Mobile Money service works on roaming. However, you may be charged for the SMS traffic by the host network at International Roaming rates.

How to register for MTN Mobile Money

Grab a valid photo ID (voter ID, Driver’s License, Passport, NHIS, National
Go to the nearest MTN Mobile Money Merchant.
Complete registration booklet and ask for a copy.
You will receive a prompt or SMS after the Merchant has successfully capture your details.
Go to “My MTN” on your mobile phone and Select “Mobile Money”
Select “register” and enter your Photo ID type and number
Select and repeat your Mobile Money PIN (4digits)
You will receive a welcome message on your phone keep this Mobile Money PIN confidential

Conclusion

Don’t get confused when you are sent a 4 digit PIN as money. Following the steps above, you will be able to successfully receive your money with ease.