Airtel-Tigo Merger: All you Should Know and how this will affect you

The National Communications Authority has given approval for the merger between Bharti Ghana Limited (Airtel) and Millicom Ghana Limited (Tigo), to proceed subject to some conditions. However, We at strongly believe that the Merger will go Through.

The Airtel – Tigo merged entity in Ghana will be the second largest mobile network operator in the country. It is envisaged that the combined business will offer improved coverage and better quality of service to customers in both urban and rural Ghana, enabling wider access to communication solutions for businesses and mobile financial services to the Ghanaian customers.

As an Existing subscriber of either Airtel or Tigo, you may have a lot of questions on your mind. Today, we look at some of these questions and give your verified answers to them.

Are customers of Airtel or Tigo supposed to take any action?

No, As a customer of either of the two networks, you are not supposed to take any action at all. You just have to keep enjoying the services you already enjoy.

Will customers’ SIMs undergo any changes or will their phone numbers change?

Your SIM card and phone number will remain as they are. They will not change in any way. You will continue to enjoy all the wonderful services you currently enjoy on Airtel or Tigo without any disruptions occurring due to the merger.

Is the Airtel-Tigo Merger a "marriage of convenience'?
Is the Airtel-Tigo Merger a “marriage of convenience’?

What happens to Customers’ Airtime and Data Bundles?

Airtime balances and Data balances will not in anyway be affected by the merger. Customers will be able to enjoy those services without any hitches.

What about Airtel Money and Tigo Cash accounts and Balances?

Nothing will happen to your Airtel Money and Tigo Cash Wallets. You can send and withdraw money, as well as continue to use your Airtel Money and Tigo Cash Wallets to pay for goods and services as you do today.

Do existing Customers of Either Airtel or Tigo need a new Sim Card or need to do a new SIM Card Registration?

No! Your Old SIM Card will continue to work perfectly. If you have already registered your SIM Card, then there is no need to register it again.

If you need to know more about the Airtel-Tigo Merger and how you will be affected as a subscriber, kindly call 100 on your Airtel or Tigo Handset.

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