Jumia Pay: How It Works, Payment Methods & Services that accept it

Jumia has generally changed the business landscape in Ghana, Nigeria, Kenya and some other African Markets since its arrival some few years back.

In fact, Jumia has brought a lot of improvements into sales and delivery in Ghana, Nigeria, Kenya, etc such that many other big and small companies are taking after their lead.

Aside from Jumia online shopping app, Jumia Foods App, Jumia Travels and many others, Jumia also has a payment application which is gradually becoming a preferred method for online payments, especially on Jumia platforms.

In this article, we shall focus on what Jumia Pay is about, how it operates and what you can use it for.

What Is Jumia Pay?

Jumia Pay is basically an online payment application designed and owned by Jumia to serve as an easy payment method for Africans both on and off Jumia platforms.

The platform enables users to make payments to many online and offline channels in and outside their country of residence at no extra charge, most of the time.

How Jumia Pay Works

Jumia pay is a cross-platform payment app which means it works on several platforms such as the android platform, the IOS platform and also on the web application which is compatible with javascript-enabled browsers.

So, for anyone to use this app, they must, first of all, have the app installed on their devices then they register for an account and then from there, they can make payments using the platform.

How To Register For An Account On Jumia Pay

Registration for a Jumia Pay account comes in two forms. The first way is for individuals who have an existing Jumia Account and the second one is for people who do not have an account with Jumia but are hoping to create an account on Jumia Pay.

How To Register For Jumia Pay Account If You Already Have A Jumia Account

If you already have a Jumia account, you probably heard of ‘Jumia One’. With Jumia one, you can use your login details for one Jumia platform to access all other Jumia platforms just like google.

So, to access the Jumia Pay account with your Jumia account details, follow the steps below:

  1. Click on Sign in when you open your app.
  2. Type the email address associated with your Jumia account.
  3. Click on ‘next’
  4. Enter your Jumia password and select ‘signin’ or ‘next’

Once you sign in, you’ll see all the details on your Jumia account appear on this app too.

How To Register For A Jumia Pay Account If You Are Not An Existing Jumia Customer

For those who do not already have an existing account with Jumia, the process is slightly different from those who already have an account with Jumia.

Follow the steps below to create your Jumia Pay account:

  1. Click on Sign in when you open the app.
  2. Enter your email address.
  3. Click on ‘Create New Account’.
  4. Enter your preferred password and click ‘Create account’

Once you do this correctly, you should have access to the Jumia Pay app and the options available in it.

It takes less than 3 minutes to get this done from scratch.

What Can Jumia Pay Be Used For?

Jumia Pay is an all-in-one payment platform and so it covers a wide range of services and products that can be paid for.

You can buy airtime and data from all telcos in Ghana and Nigeria using the Jumia pay app.

That’s MTN, Vodafone, AirtelTigo, Glo and Busy Ghana. Airtime and data purchased via this platform do not attract any extra payments or charges. You only pay for the exact amount of data or airtime you are buying.

You can also use the Jumia Pay app to make payment for utilities, DSTV and GoTV subscriptions.

For Game lovers, Jumia Pay app gives you the chance to buy gift cards for your favourite video games such as PES, FIFA, Playstation, Xbox Live, Steam, Fortnight and many others.

Netflix, Google Playstore and Apple AppStore gift cards can also be purchased using the Jumia Pay app.

Jumia Pay app is also the required app for making payment on all Jumia platforms including the online shopping app, Jumia foods, Jumia Travels and the others.


There are many payment applications in Ghana, Nigeria and Kenya providing brilliant services and making payments easier and faster.

Jumia Pay, however, builds on the trust and authority Jumia has established with the African market to set itself apart, though being a younger brand on the online payment market.

I hope this article gives you an insight into how Jumia Pay works and what you can use the app for.

If you have any comments, reservations or questions regarding this article, kindly get in touch with us or leave a comment below.

Leave a comment