Update: As at 22:01 GMT, MTN’s Mobile Money service seems to have been restored.
A lot of customers on MTN Ghana’s Mobile Money service have complained about the service being down for them. Those who are trying to receive money or send are unable to do so as of 21:55 GMT on Tuesday, 19th October 2021.
The MTN Mobile money outage was first reported to me via a friend around 21:32 GMT today. When using the usual *170# shortcode, I only receive some HTML responses.
However, one Twitter user @MSBawoni seem to have experienced issues as early as 19:15 GMT.
A lot of other users on social media platforms have also confirmed that they are having issues with MTN Mobile Money’s services.
See some of the reactions below:
— damba dedu$hka basha (@tuahirud) October 19, 2021 — LIGHT OF THE WORLD✨ (@ama__burland) October 19, 2021 — MsBawoni| Customer Experience Consultant (@MsBawoni) October 19, 2021
