5 Things You Should Know About Jumia Ghana

Jumia is undoubtedly Africa’s biggest online retail shop with outlets across over fourteen countries in Africa.

With its headquarters in Lagos, Nigeria, Jumia serves over 200 million customers across Africa and has millions of products listed on the platform.

With its wide wings, Jumia certainly has some wonderful facts that we should all know as we continue to shop with them.

In this article, we shall look at five things you need to know about Jumia Ghana.

Individual Shops And Enterprises Sell Their Products On Jumia

Contrary to popular beliefs that Jumia owns all products listed on its platform, Jumia is just an online store where individuals and brands advertise their products.

So Jumia owns less than 10% of the products displayed on its platform. Individuals like yourself can register to display your products on Jumia’s platform.

You can read more on how to sell your products on Jumia Ghana.

Jumia Ships Some Products From Overseas

Most of the products displayed on Jumia’s website are usually not readily available in the country.

Some of these products are available in their partner shops across the globe and are usually shipped into the country when a customer places order for such items.

Usually such products are indicated with a mini aeroplane symbol and the inscription ‘Jumia Global’.

Jumia Products Can Be Returned

Products purchased from Jumia’s platform can be returned if they do not match the exact descriptions on the online platform or if they do not seem to be working.

Jumia Ghana gives users a period of 7 days from the day they receive the product as the product return period. Thus, if you receive a product from Jumia Delivery today, you have up to the same day of the following week to return the product to Jumia.

However, you can only return certain products and only under certain conditions.

You can check out the steps involved in returning products purchased From Jumia Ghana.

You Can Place order Via Phone Calls

Internet service can be very terrible and annoying sometimes in Ghana. Jumia Ghana knows of this possibility and so has a system in place to deal with such instances.

In order to place an order on Jumia via phone calls, dial the number: 0302740642 and mention the items you wish to buy and the various quantities.

You’ll be asked for your delivery address, email address and other personal details.

Jumia Offers Payment On Delivery Services

Aside from the usual pay before delivery, Jumia Ghana offers Payment on delivery services to customers who opt for the option.

However, this service only works for areas within Accra. You may call Jumia’s customercare to enquire if your area is captured under this arrangement.


These facts gathered about Jumia Ghana are to enable you to understand better how Jumia Works and why you see most of the things you see on their platform.

While this list may not include all the facts you need to know about Jumia, we hope that it was helpful in clearing some doubts off your mind regarding Ghana and Africa’s biggest online shop. If you know of any other facts that you may want to share with us and other readers, kindly let us know in the comment box below.

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