How To Reset Your Mobile Money Pin In Ghana

Mistakenly, have you blocked your mobile money pin or have you forgot your MoMo pin? I know the panic involved when you forget your MoMo pin whereby there are a lot of funds on it. You start to lose hope and the stress involved is something else.

The only options people are familiar with is to visit the network service centre for assistance to regain back our pin. But do you know, you can reset your MoMo pin yourself?

In this article, I will show you the steps to follow in order to reset your MoMo pin.

How To Perform The Mobile Money Pin Reset

The steps that I will be listed here is highly focused on MTN MoMo, however, the steps are not restricted to Mtn MoMo only.

Before you can perform the MoMo reset, you need to set a recovery number first or else you cannot reset your MoMo pin when you lose it. Below are the steps to follow before you can reset your MoMo.

  • Dial *170# and select Option 6 (My Wallet)
  • Select Option 5 (Change & Reset Pin)
  • Select Option 2 (Reset Pin)
  • Select Option 1 (Self Pin Reset)
  • Select Option 1 (Add Recovery Contact)
  • Select Option 4 (Reset Pin) A temporary password will be sent to your recovery number.
  • Input the temporary password
  • Now input four-digit new numbers you would like to use as your pin code and repeat

Note that, you can’t use a code you have previously used for the MoMo service twice.

How To Register Mobile Money Pin Recovery Number

  • Dial *170# and select Option 6 (My Wallet)
  • Select Option 5 (Change & Reset Pin)
  • Select Option 2 (Reset Pin)
  • Select Option 1 (Self Pin Reset)
  • Now type any number that you own. It could be any other network but it should be an active number and not the same number you are resetting the pin code on.
  • Enter your current Mobile Money pin code to confirm
  • Enter OTP (One Time Password) which is a code that will be sent to the number you entered so you will have to check your other number to confirm the code.

The above procedures help you to self reset your MoMo pin when you forget it. I always say, forgetfulness is part of everyone and so sometimes you have to know some of these tech tips in order to sort yourself out anytime you encounter any difficulty.

The MTN Mobile Money service offers a lot of services just like using a bank. There are steps you need to take when you forget your Mtn Mobile Money pin.


Forgetting your Mobile Money Pin is nothing new. It happens to most of us and we become so frustrated that you have lost your pin. Most at times, all you need to do is visit the nearest customer care service offices of the network provider in order for them to reset your pin for you.

In this article, I have provided ways in which you can follow to self reset your pin.

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