How To Reset Your MTN Me2U PIN

The MTN Me2U service is one of the numerous Family and Friends services established on Ghana’s leading Telecommunications network.

Over the years, many subscribers have used the service to transfer airtime from their account to others on the same network. This has particularly been helpful to parents in taking care of the airtime needs of their parents without necessarily having to buy an entirely new airtime package.

However, due to the nature of the Me2U service, many people tend not to use it regularly. For most people, it is used once in a blue moon. This creates the problem of often forgetting the Me2U PIN.

If your query is to find out how to reset your MTN Me2U PIN, then you are at the right place. In this article, we look at the steps for resetting your Me2U PIN.

But before that, let’s look at what the Me2U PIN is and what its job is. You can also check out How To Send Airtime From One MTN Number To Another

What Is MTN Me2U PIN?

The MTN Me2U PIN is a special four-digit Personal Identification Number which is used to authorize all Me2U transactions on your MTN line. This means that your PIN the password for sending airtime to people through the Me2U service.

So, consequently, if you forget your Me2U PIN, you are most likely unable to perform any Me2U transactions on your MTN line. This is the more reason you should keep your PIN safe and intact. Especially since this service is rarely used.

Now, having spoken about the Me2U PIN and how important it is, let us look at the steps involved in resetting it.

How To Reset Your Me2U PIN

If you have never reset your MTN Me2U PIN since you registered, you can use the method below to reset your Me2U PIN.

  1. Dial *198# on the MTN line you want to use for the Me2U service
  2. Dial option ‘3’ to change your PIN
  3. You’ll be asked to enter your old PIN. Enter 0000
  4. Enter a new four-digit PIN
  5. Repeat the new PIN in the next step to confirm it.

You have successfully changed your MTN Me2U PIN after carefully following the steps listed above.

However, if you have already changed your Me2U PIN after registering, then chances are that you are using a personal PIN which is different from the default PIN – 0000. Therefore, in this situation, you will not be able to use the steps listed above.

Instead, you will have to call MTN Customercare line via 100 or via 0244300000. Before placing a call to MTN, make sure to have your MTN number either written somewhere or kept in your mind. Also, endeavour to keep your SIM registration details including your ID card close by.

You’ll be required to provide the above-mentioned details to prove that you are the true owner of the account before you are given access to reset it.

When successfully done, you will receive a text message indicating that you can now change your PIN. Then you can go on to use the steps listed above in changing your PIN.


No matter whom you are or what you do, at one point or the other, you are either stuck somewhere without a means of accessing airtime to make calls or you receive a request for airtime from a relative.

In such instances, the most reliable help you can get is the MTN Me2U service which enables friends and family to transfer MTN airtime from one line to the other.

While this service is very helpful especially in times of need, it is one of the least used MTN services. This also creates an opportunity for people to easily forget their Me2U PINs.

In this article, we looked at how to reset your MTN Me2U PIN for the first time and how to reset a forgotten Me2U PIN. We hope that the steps listed in this article are helpful in your quest to reset your Me2U PIN.

If you have any comments, reservations or questions regarding the content of this article, kindly get in touch with us or leave us a comment in the box below.

As always, please do well to share this article with your friends and relatives who might need it.

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